Thinking
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Low Standard
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Meet Standard
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Exceed Standard
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The ability to understand and analyse issues both simple and complex
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| Gathers facts but doesn’t
distinguish between relevant and irrelevant information and it’s
importance
|
Gathers the relevant facts and
information necessary to make a decision |
Highlights trends and defines
key issues in complex situations (gets to heart of the matter) |
| Considers information only from
one point of view |
Demonstrate consideration of
information from several points of view
|
Understands/assimilates/considers
information quickly and thorough in own work environment |
| Takes too long to analyse an
issue completely |
Recognises the value, accuracy
and limitations of information when making decision
|
Uses experience, intuition and
logic to interpret hard and soft data |
| Reaches conclusions without full
and/or appropriate consideration of the facts |
Recognises relevant trends, patterns
and indicators in information |
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The ability to observe the wider impact of issues on the immediate
business environment
|
| React to issues inappropriately |
Thinks of short to medium term
issues as they effect own business
|
Thinks of the longer term issues |
| Does not look for or recognise
the potential impact on others
|
Demonstrates an awareness of
the broader impact on own business of the social and economic environmen |
Champions issues and seek to
influence senior managers to the benefit of their own business |
| Treats issues as problems rather
than opportunities |
Consults internally to obtain
advice on the potential impact of issues |
Consults externally (cross divisionally
or functionally) to obtain advice on the potential impact of issues |
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The ability to generate alternative approaches to problems
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| Presents options in a biased
unbalanced way |
Presents an unbiased and balanced
view of the problem
|
Regularly develops "out
of the box" ideas and applies them effectively |
| Takes a "not invented here"
approach |
Invites and draws on others peoples
ideas |
Looks for ideas and opportunities
from other functions and industries which could be adapted to own business
|
| Chooses from a restricted range
of options |
Effectively uses a range of different
methods and processes for generating ideas
|
Always seeks to generate win-win-win
solutions |
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Considers relevant alternatives |
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The ability to reach positive conclusions about people and situations
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| Makes subjective rather than
objective decisions |
Evaluates all aspects of an argument
in reaching a conclusion
|
Spots implications that others
have missed |
| Allows personal prejudice to
adversely influence decisions, or makes decisions according to a political
agenda.
|
Consistently makes clear, unambiguous
decisions |
Consistently demonstrates good
judgement (whether by logic or intuition) even when all the facts are
not available |
| Criticises the persons not the
behaviour demonstrate |
Clearly priorities individual
decisions and recognises their implication
|
Proactively contributes logical
ways of resolving issues outside of own area |
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Demonstrates impartiality and
objectivity in conclusions and decisions
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Acknowledges and earns from mistakes
– own and others |
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The ability to develop and apply appropriate technical skills
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| Not aware of developments in
own technical skills area |
Actively keeps up-to-date with
developments in own field
|
Find opportunities to apply new
developments in own field within the business |
| Has inadequate/irrelevant technical
skills for task |
Uses technical skills to produce
commercials solutions
|
Uses skills to proactively identify/provide
commercial advantage for the business |
| Keeps things to himself |
Develops the skills of the team |
Watches performance of the
team and addresses gaps/gives opportunities as appropriate
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