SOP - Units Descriptions
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Unit Description |
The following descriptions will have to be understood as samples of imagenary
departments of the none existing blue pudding company.
Banqueting
Capacity: 800
Type of service: fine dining
Opening hours: 24 hrs
Smoking section: yes
Full licensed
Whether it is Breakfast, Lunch, Christmas Luncheon, Traditional Afternoon
Tea, a Cocktail or Dinner Party for your clients, you can be assured that
we will provide a suitable venue with excellent food and service whilst listening
to our resident musicians.
Luncheon is available for groups as small as 10 or parties as large as 250
and we can plan your menus accordingly. In addition to our pre-set menus,
we have a wide A la Carte selection,
which allows you to tailor your own menus. We are also able to cater for special
dietary requirements and a selection of vegetarian options is available. Table
sizes are from four to ten (larger on request), smoking, or non-smoking.
Dusty Sofa Restaurant
Capacity: 200
Type of service: fine dining
Opening hours: see below
Smoking section: yes
Full licensed
As much an institution as Blue Pudding itself, the Dusty Sofa Restaurant
is the essence of elegant dining with its impossibly grand setting, impeccable
standards of service and outstanding cuisine. If you fancy a treat or want
to treat someone else, you wont be disappointed, unless you cant
get a table, so reservations are advisable.
Location: First Floor, near escalator. Reservation: 1234 5678. Waiter service.
Luncheon from noon to 15:00 a la carte or hot and cold buffet including carvery.
Traditional afternoon tea from 15:45pm to 18:00. Dinner until 24:00.
Café Tin Mug
Capacity: 150
Type of service: fine dining
Opening hours: see below
Smoking section: yes
Full licensed
Set on a mezzanine overlooking the spectacular sea, Café Tin Mug is an ideal
place to take a break. Its not just the cappuccino and the espresso
either; sandwiches, salads and pastries are on the menu and a full licence
means youre welcome to have something a bit stronger....
Location: In the centre of the hall.
Rusty Spoon Club
Capacity: 150
Type of service: fine dining
Opening hours: see below
Smoking section: yes
Full licensed
The King invites you to lunch! More and more customers are appreciating the
elegant dining offered by this smart but informal restaurant with its
gentlemans club-style atmosphere inspired by the famous English regency
interior located into a Victorian style clubroom.
Location: Top Floor, near swimming pool. Reservation: 4321 5678. Black tie
only.
Bent Fork Brasserie
Capacity: 95
Type of service: waiter service
Opening hours: 11:00 - 22:00
Smoking section: no
Full licensed
Enjoy a mouth-watering selection of free range chicken, duck and quail cooked
on a flame roasting spit, plus delicious charcoal grilled meat as you take
the opportunity to soak in the overwhelming atmosphere of the French traiteur
style dating back to the turn of the century.
Location: Lower Ground Floor,
Reservation: 5678 4321.
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