Personal Development – Thinking




Low Standard

Meet Standard

Exceed Standard


The ability to understand and analyse issues both simple and complex


Gathers facts but doesn’t distinguish between relevant and irrelevant information and it’s importance Gathers the relevant facts and information necessary to make a decision Highlights trends and defines key issues in complex situations (gets to heart of the matter)
Considers information only from one point of view Demonstrate consideration of information from several points of view Understands/assimilates/considers information quickly and thorough in own work environment
Takes too long to analyse an issue completely Recognises the value, accuracy and limitations of information when making decision Uses experience, intuition and logic to interpret hard and soft data
Reaches conclusions without full and/or appropriate consideration of the facts Recognises relevant trends, patterns and indicators in information

The ability to observe the wider impact of issues on the immediate business environment


React to issues inappropriately Thinks of short to medium term issues as they effect own business Thinks of the longer term issues
Does not look for or recognise the potential impact on others Demonstrates an awareness of the broader impact on own business of the social and economic environmen Champions issues and seek to influence senior managers to the benefit of their own business
Treats issues as problems rather than opportunities Consults internally to obtain advice on the potential impact of issues Consults externally (cross divisionally or functionally) to obtain advice on the potential impact of issues

The ability to generate alternative approaches to problems


Presents options in a biased unbalanced way Presents an unbiased and balanced view of the problem Regularly develops “out of the box” ideas and applies them effectively
Takes a “not invented here” approach Invites and draws on others peoples ideas Looks for ideas and opportunities from other functions and industries which could be adapted to own business
Chooses from a restricted range of options Effectively uses a range of different methods and processes for generating ideas Always seeks to generate win-win-win solutions
Considers relevant alternatives

The ability to reach positive conclusions about people and situations


Makes subjective rather than objective decisions Evaluates all aspects of an argument in reaching a conclusion Spots implications that others have missed
Allows personal prejudice to adversely influence decisions, or makes decisions according to a political agenda. Consistently makes clear, unambiguous decisions Consistently demonstrates good judgement (whether by logic or intuition) even when all the facts are not available
Criticises the persons not the behaviour demonstrate Clearly priorities individual decisions and recognises their implication Proactively contributes logical ways of resolving issues outside of own area
Demonstrates impartiality and objectivity in conclusions and decisions
Acknowledges and earns from mistakes – own and others

The ability to develop and apply appropriate technical skills


Not aware of developments in own technical skills area Actively keeps up-to-date with developments in own field Find opportunities to apply new developments in own field within the business
Has inadequate/irrelevant technical skills for task Uses technical skills to produce commercials solutions Uses skills to proactively identify/provide commercial advantage for the business
Keeps things to himself Develops the skills of the team Watches performance of the team and addresses gaps/gives opportunities as appropriate