{"id":2691,"date":"2021-08-07T20:49:58","date_gmt":"2021-08-07T18:49:58","guid":{"rendered":"https:\/\/www.philodex.com\/?p=2691"},"modified":"2021-08-08T10:13:58","modified_gmt":"2021-08-08T08:13:58","slug":"news-english-21-07-sop-management","status":"publish","type":"post","link":"https:\/\/www.philodex.com\/en\/news-english-21-07-sop-management\/","title":{"rendered":"News (english) 21\/07 &#8211; SOP Management"},"content":{"rendered":"<h2><strong><span style=\"font-size: 28px; color: #990000;\">\u00bb <\/span><\/strong>Restaurant Management SOPs<\/h2>\n<h3><strong><span style=\"font-size: 28px; color: #990000;\">\u00bb <\/span><\/strong>Manage your business with Restaurant SOPs<\/h3>\n<p>Here you will find the last part of the template for the <strong>first steps<\/strong> in creating your SOPs. Everything revolves around the management and organization of your company.<\/p>\n<table style=\"width: 100%; border-spacing: 5px; padding: 5px; height: 10px; border: none;\">\n<tbody>\n<tr style=\"text-align: center; width: 100%; border: none;\">\n<td style=\"background: #ccffff; width: 100%; border: none;\">\n<h5 style=\"text-align: center;\"><a title=\"Kontakt\" href=\"https:\/\/www.philodex.com\/en\/contact\/\" target=\"_blank\" rel=\"noopener\">Contact me if you have any questions to that subject!<br \/>\nClick here<\/a><\/h5>\n<\/td>\n<td style=\"background: none; border: none;\"><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<figure id=\"attachment_3806\" aria-describedby=\"caption-attachment-3806\" style=\"width: 390px\" class=\"wp-caption aligncenter\"><a href=\"https:\/\/www.philodex.com\/wp-content\/uploads\/2021\/06\/Walter-Sperger-Home-401.jpg\" target=\"_blank\" rel=\"noopener\"><img fetchpriority=\"high\" decoding=\"async\" class=\"wp-image-3807\" title=\"PhiloDex Consult - Management SOPs - Walter Sperger\" src=\"https:\/\/www.philodex.com\/wp-content\/uploads\/2021\/06\/Walter-Sperger-Home-401-779x1024.jpg\" alt=\"PhiloDex Consult - Management SOPs - Walter Sperger\" width=\"400\" height=\"526\" srcset=\"https:\/\/www.philodex.com\/wp-content\/uploads\/2021\/06\/Walter-Sperger-Home-401-779x1024.jpg 779w, https:\/\/www.philodex.com\/wp-content\/uploads\/2021\/06\/Walter-Sperger-Home-401-228x300.jpg 228w, https:\/\/www.philodex.com\/wp-content\/uploads\/2021\/06\/Walter-Sperger-Home-401-768x1009.jpg 768w, https:\/\/www.philodex.com\/wp-content\/uploads\/2021\/06\/Walter-Sperger-Home-401-1169x1536.jpg 1169w, https:\/\/www.philodex.com\/wp-content\/uploads\/2021\/06\/Walter-Sperger-Home-401-1200x1577.jpg 1200w, https:\/\/www.philodex.com\/wp-content\/uploads\/2021\/06\/Walter-Sperger-Home-401.jpg 1500w\" sizes=\"(max-width: 400px) 100vw, 400px\" \/><\/a><figcaption id=\"caption-attachment-3806\" class=\"wp-caption-text\">Manag your business with organisation and proper planning<\/figcaption><\/figure>\n<p style=\"text-align: center;\"><a href=\"https:\/\/g.page\/PhiloDex\/review?el\" target=\"_blank\" rel=\"noopener\"><strong>Rate Me (Google Review)<\/strong><\/a><\/p>\n<h2 style=\"padding-left: 40px;\">Part 4 &#8211; Management SOP<\/h2>\n<h3>Recruitment<\/h3>\n<p><em><span style=\"color: #990000;\">How do you find the right calibres? Do you use agencies? Where do you post vacancies? Do you prefer email or phone calls to schedule interviews? Go through the hiring process that you want your managers to follow. <\/span><\/em><br \/>\n<strong><em>[Start Here]<\/em><\/strong><\/p>\n<p><strong><span style=\"font-size: 22px; color: #990000;\">\u00a6 <\/span><\/strong>Work closely with your <strong>HR and Training department<\/strong><\/p>\n<h3>Hiring procedure<\/h3>\n<p><em><span style=\"color: #990000;\">Do you have a questionaire in place? Do you start with a phone interview or go straight to personal interviews? Do you have a HR office where you interview candidates? How do you make the candidates feel welcome?<\/span> <\/em><br \/>\n<strong><em>[Start Here]<\/em><\/strong><\/p>\n<h3>Introduction day<\/h3>\n<p><em><span style=\"color: #990000;\">What is the first day of work for new hires? Is there a training process? Who will the new employee accompany on the first day of work? Do you ask an employee to look after the new staff member or do you simply assign them with a task? If there is a formal training day, how do you conduct it? <\/span><\/em><br \/>\n<strong><em>[Start Here]<\/em><\/strong><\/p>\n<h3>Rota, working hours<\/h3>\n<p><em><span style=\"color: #990000;\">Describe how the planning works in your restaurant, which planning software you use, how shifts are assigned, who is responsible for creating the weekly roster and where the rota can be viewed. <\/span><\/em><br \/>\n<strong><em>[Start Here]<\/em><\/strong><\/p>\n<h3>Shift meetings<\/h3>\n<p><em><span style=\"color: #990000;\">Who conduct them? What are the subjects, what do you discuss in them? Does it overlap with other duties? How do you make the most of your employees time?<\/span><\/em><br \/>\n<strong><em>[Start Here]<\/em><\/strong><\/p>\n<h3>Payroll<\/h3>\n<p><em><span style=\"color: #990000;\">Who runs payroll? What systems do you use? How do you make sure people always get paid on time?<\/span> <\/em><br \/>\n<strong><em>[Start Here]<\/em><\/strong><\/p>\n<p><strong><span style=\"font-size: 22px; color: #990000;\">\u00a6 <\/span><\/strong>Create a <strong>Bonus System<\/strong><br \/>\n<strong><span style=\"font-size: 22px; color: #990000;\">\u00a6 <\/span><\/strong>Think about <strong>Performance Related Payments<\/strong><\/p>\n<h3>Appraisal<\/h3>\n<p><em><span style=\"color: #990000;\">Create competencies, behaviours so to speak, that are underlying characteristics necessary for and individual to perform to an acceptable standard in their role. Organise discussions between the manager and the staff member where together they review past performance against previously agreed criteria stated in the competency pack in order to jointly plan future improvement.<\/span><\/em><br \/>\n<em><strong>[Start Here]<\/strong><\/em><\/p>\n<p><strong><span style=\"font-size: 22px; color: #990000;\">\u00a6 <\/span><\/strong>Create <strong>Competencies<\/strong><\/p>\n<h3>Till, voiding checks<\/h3>\n<p><em><span style=\"color: #990000;\">Who is allowed to post, void, splitt and chash up checks? What steps need to be taken in your POS to comp or void a check? There should be training sessions for the handling of the till system. <\/span><\/em><br \/>\n<strong><em>[Start Here]<\/em><\/strong><\/p>\n<p><strong><span style=\"font-size: 22px; color: #990000;\">\u00a6 <\/span><\/strong>Refer to you <strong>Till Training Program<\/strong><\/p>\n<h3>Theft\/Robbery<\/h3>\n<p><em><span style=\"color: #990000;\">How do you deal with suspected theft or robbery?<\/span> <\/em><br \/>\n<strong><em>[Start Here]<\/em><\/strong><\/p>\n<h5>Do not forget to consider and implement these possible extensions of your SOPs.<\/h5>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-1215 size-large\" src=\"https:\/\/www.philodex.com\/wp-content\/uploads\/2021\/01\/SOP-Amendments-EN-1024x421.png\" alt=\"\" width=\"840\" height=\"345\" srcset=\"https:\/\/www.philodex.com\/wp-content\/uploads\/2021\/01\/SOP-Amendments-EN-1024x421.png 1024w, https:\/\/www.philodex.com\/wp-content\/uploads\/2021\/01\/SOP-Amendments-EN-300x123.png 300w, https:\/\/www.philodex.com\/wp-content\/uploads\/2021\/01\/SOP-Amendments-EN-768x316.png 768w, https:\/\/www.philodex.com\/wp-content\/uploads\/2021\/01\/SOP-Amendments-EN-1536x632.png 1536w, https:\/\/www.philodex.com\/wp-content\/uploads\/2021\/01\/SOP-Amendments-EN-1200x494.png 1200w, https:\/\/www.philodex.com\/wp-content\/uploads\/2021\/01\/SOP-Amendments-EN.png 1755w\" sizes=\"(max-width: 840px) 100vw, 840px\" \/><\/p>\n<h5 style=\"text-align: center;\">We are incredibly excited to share with you the good news:<br \/>\nOur F&amp;B Consulting service is still here for you!<\/h5>\n<table style=\"width: 100%; border-spacing: 5px; padding: 5px; height: 10px; border: none;\">\n<tbody>\n<tr style=\"text-align: center; width: 100%; border: none;\">\n<td style=\"background: #ccffff; width: 100%; border: none;\">\n<h5 style=\"text-align: center;\"><a title=\"Kontakt\" href=\"https:\/\/www.philodex.com\/en\/contact\/\" target=\"_blank\" rel=\"noopener\">Contact me if you have any questions to that subject!<br \/>\nClick here<\/a><\/h5>\n<\/td>\n<td style=\"background: none; border: none;\"><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n","protected":false},"excerpt":{"rendered":"<p>\u00bb Restaurant Management SOPs \u00bb Manage your business with Restaurant SOPs Here you will find the last part of the template for the first steps in creating your SOPs. Everything revolves around the management and organization of your company. Contact me if you have any questions to that subject! Click here Rate Me (Google Review) &#8230; <a title=\"News (english) 21\/07 &#8211; SOP Management\" class=\"read-more\" href=\"https:\/\/www.philodex.com\/en\/news-english-21-07-sop-management\/\" aria-label=\"Read more about News (english) 21\/07 &#8211; SOP Management\">Read more<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[22],"tags":[],"class_list":["post-2691","post","type-post","status-publish","format-standard","hentry","category-newsletter-en"],"aioseo_notices":[],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"jetpack_likes_enabled":true,"_links":{"self":[{"href":"https:\/\/www.philodex.com\/en\/wp-json\/wp\/v2\/posts\/2691","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.philodex.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.philodex.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.philodex.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.philodex.com\/en\/wp-json\/wp\/v2\/comments?post=2691"}],"version-history":[{"count":0,"href":"https:\/\/www.philodex.com\/en\/wp-json\/wp\/v2\/posts\/2691\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.philodex.com\/en\/wp-json\/wp\/v2\/media?parent=2691"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.philodex.com\/en\/wp-json\/wp\/v2\/categories?post=2691"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.philodex.com\/en\/wp-json\/wp\/v2\/tags?post=2691"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}